Privacy Policy

Our Commitment to your Privacy

Giving Docs is committed to protecting privacy, ensuring that all information on our website is completely secure, and to never sell or rent personal data to any third party.

Security of Personal Information

To maintain the security of personal information, we use the Secure Socket Layer (SSL) protocol with 256 bit encryption strength to transmit sensitive information. This is the same technology used in transmitting sensitive information by banks, governments, and online businesses such as Amazon and eBay.

Once the information is in our system, it is accessible to authorized Giving Docs personnel only. We strictly enforce our privacy policies with our employees and any breach of this policy may result in termination and the pressing of criminal charges.

How we use Personal Information

Personal information is used in order to provide requested products and services. This includes the use of information for completing transactions or communicating regarding a transaction. Credit card numbers are used only for payment processing and are not used for any other purpose.

We may also use personal information in a manner that does not identify individuals specifically nor allow you to be contacted but does identify certain criteria about our site's users in general (ie, we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed).

How we share Personal Information

We will not sell or rent names or personal information to anyone else. We do not sell, rent or provide outside access to our mailing list at all.

If required by law, search warrant, subpoena, court order, or credit card fraud investigation, Giving Docs may be required to release such personal information.

Giving Docs will share information with third parties only to the extent necessary to provide the services and products requested. All such third parties are prohibited from using personal information except to provide these services and they are required to maintain the confidentiality of your information.

Collection of your Personal Information

Giving Docs only saves such personal information that is necessary to access and use our services. This personal information includes, but is not limited to, first and last name, email address, phone number, other payment processing information and document creation data. Upon request, we will delete personal information.

Document Preparation and Privacy of Information

The personal information provided when preparing documents on our website is held strictly confidential. A valid email address is required to ensure that email from Giving Docs is not blocked. To change a password, an email address must be associated with an account.

Document Preparation and Privacy of Information

The information you provide when you prepare a document on our website is held strictly confidential. For your protection provide a valid email address that will not block email from GivingDocs™. To change your password, you must use the email address associated with your account. We do not give out passwords over the phone.

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Security Policy

At Giving Docs, security is a key company value. Our security and compliance principles guide how we deliver our products and services, enabling people to simply and securely access the digital world.

Secure Personnel

Giving Docs takes the security of its data and that of its clients and customers seriously and ensures that only vetted personnel are given access to their resources.

• All Giving Docs contractors and employees undergo background checks prior to being engaged or employed by us in accordance with local laws and industry best practices.
• Confidentiality or other types of Non-Disclosure Agreements (NDAs) are signed by all employees, contractors, and others who have a need to access sensitive or internal information.
• We embed the culture of security into our business by conducting employee security training & testing using current and emerging techniques and attack vectors.

Secure Development

• All development projects at Giving Docs, including on-premises software products, support services, and our own Digital Identity Cloud offerings follow secure development lifecycle principles.
• All development of new products, tools, and services, and major changes to existing ones, undergo a design review to ensure security requirements are incorporated into proposed development.
• All team members that are regularly involved in any system development undergo annual secure development training in coding or scripting languages that they work with as well as any other relevant training.
• Software development is conducted in line with OWASP Top 10 recommendations for web application security.

Secure Testing

Giving Docs deploys third party penetration testing and vulnerability scanning of all production and Internet facing systems on a regular basis.

• All new systems and services are scanned prior to being deployed to production.
• We perform penetration testing both by internal security engineers and external penetration testing companies on new systems and products or major changes to existing systems, services, and products to ensure a comprehensive and real-world view of our products & environment from multiple perspectives.
• We perform static and dynamic software application security testing of all code, including open source libraries, as part of our software development process.

Cloud Security

Giving Docs Cloud provides maximum security with complete customer isolation in a modern, multi-tenant cloud architecture.

Giving Docs Cloud leverages the native physical and network security features of the cloud service, and relies on the providers to maintain the infrastructure, services, and physical access policies and procedures.

• All customer cloud environments and data are isolated using Giving Docs’s patented isolation approach. Each customer environment is stored within a dedicated trust zone to prevent any accidental or malicious co-mingling.
• All data is also encrypted at rest and in transmission to prevent any unauthorized access and prevent data breaches. Our entire platform is also continuously monitored by dedicated, highly trained Giving Docs experts.
• We separate each customer's data and our own, utilizing unique encryption keys to ensure data is protected and isolated.
• Client’s data protection complies with SOC 2 standards to encrypt data in transit and at rest, ensuring customer and company data and sensitive information is protected at all times.
• We implement role-based access controls and the principles of least privileged access, and review revoke access as needed.

Compliance

Giving Docs is committed to providing secure products and services to safely and easily manage billions of digital identities across the globe. Our external certifications provide independent assurance of Giving Docs’s dedication to protecting our customers by regularly assessing and validating the protections and effective security practices Giving Docs has in place.

SOC 2 Type 2

Giving Docs successfully completed the AICPA Service Organization Control (SOC) 2 Type 2 audit. The audit confirms that Giving Docs’s information security practices, policies, procedures, and operations meet the SOC 2 standards for security.

Giving Docs was audited by Prescient Assurance, a leader in security and compliance certifications for B2B, SAAS companies worldwide.

Customers and prospects can request access to the audit report by reaching out to us at info@givingdocs.com.